The National Centre for the Performing Arts is strongly committed to protecting the privacy of its online viewers, customers, Members, donors and supporters and other parties associated with NCPA. We do not collect personally identifiable information about individuals - such as their names and postal and/or email addresses - except when it is knowingly provided by such individuals.
This statement applies to all the publicly accessible pages on the NCPA web site www.ncpamumbai.com, unless otherwise indicated.
Emailing the NCPA
If you email the NCPA, your message and email address will be forwarded to the appropriate department within the NCPA for a response. The NCPA may choose to save this information. However, any message, material, business information, ideas, concepts, or other information sent to the NCPA by email will be treated as non-confidential and non-proprietary.
Third Party Service Providers
The National Centre for the Performing Arts may engage reputable third-party vendors in order to help us manage our web site and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyse, for marketing purposes, the information collected on our web site. The NCPA requires its vendors by contract to maintain the confidentiality and security of NCPA information to which they are provided access and restricts the vendors from using the information in any way not expressly authorised by the NCPA.
Links on this Web Site to Third Party Web Sites
Q. What information does NCPA collect?
A. If you wish to browse NCPA's web site for basic information, you will remain anonymous during your entire visit.
To engage in certain services and activities via this web site, we may ask you to provide information about yourself by completing and submitting an online form. It is completely optional, except where a required stated field occurs, for you to engage in these services or activities.
When you look at the web site of NCPA, our web servers make a record of your visit and log the following information for anonymous statistical purposes:
your computer's unique Internet address
the date and time of your visit
the pages you accessed and documents downloaded
the previous web site you have visited to find our web site - via a search engine or a link on another web site
the type of browser and operating system you are using
the amount of time spent on our web site
This provides us with information about how the web site is used and navigated, including the number of hits and the frequency and duration of visits. It does not personally identify users.
Q. What will we do with information received via the Contact Us page?
NCPA welcomes feedback and provides feedback facilities on the web site to allow users to seek information, provide input into the future development of the web site and to comment on the provision of service by NCPA. The provision of personal details on feedback is necessary in order that the NCPA may reply. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list. NCPA may publish aggregated information about feedback on the web site, to the extent that it does not identify or cannot be used to identify individual users.
Q. What will we do with the information we collect?
We will only record your personal details (including your email address) if you send us a message. Your email address will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent.
To improve the services provided by NCPA we may extract and publish aggregated information about usage patterns from these records. We will not disclose or publish information which identifies individual machines, or potentially identifies subgroupings of addresses, without consent or otherwise in accordance with the law prevalent in India.
Q. What exceptions are there to this rule?
NCPA will collect, use and disclose more extensive information than stated above in the following circumstances:
unauthorised attempts to access files which are not published NCPA pages;
unauthorised tampering or interference with files published on NCPA web site;
unauthorised attempts to index the contents of NCPA web site by other web sites;
attempts to intercept messages of other users of NCPA web site;
communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and
attempts to otherwise compromise the security of the web server, breach the laws of the State of Maharashtra or the laws of the Indian Government or interfere with the use of NCPA web site by other users.
NCPA reserves the right to make such disclosures as are required to the relevant authorities in accordance with the requirements of the law where the use of such as when the NCPA web site raises a suspicion that an offence is being, or has been, committed or in any other case. In the event of an investigation, NCPA will provide access to data to any law enforcement agency in accordance with the law.
Q. Is the information stored securely?
Yes. Information collected is stored in an appropriately secure format and retained in accordance with NCPA records management policy.
Q. How do I update the personal information held about me?
You have a right to access and correct your personal information at any time. If you would like to update or delete your personal details, please contact NCPA by emailing email@example.com
Q. Who else has access to information within NCPA?
NCPA takes reasonable steps to protect all the personal information it receives. Data collected online is stored in databases which are protected and secure.
Q. Will this policy be updated over time?
Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in the light of new developments or issues that may arise from time to time. The amended policy will be posted on this web site and will operate from the time it is posted.
Q. What if I am concerned about a breach of privacy by NCPA?
If you have any queries or concerns about the way NCPA has collected, stored, used or disclosed your personal information you should write to us as soon as possible and we will conduct a review and advise you of the result. Address your correspondence to the Marketing Department at NCPA.